Benefits of Buying from Out of Eden

Well we certainly think our customers are special, and we think that belief is what helps make us special too. Let’s face it, we know perfectly well that we’re not the only people you can buy crockery from. Or towels, kettles, or Cole and Lewis toiletries… 

Actually, we ARE the only people you can buy Cole and Lewis toiletries from, but you get the point – there are quite a few other suppliers out there, so there must be a good reason why so many of the UK’s hospitality professionals choose Out of Eden as their preferred one stop shop for hospitality products. 

We understand the hospitality industry 

The fact is, we think there are many reasons – service, price, range, and flexibility all being among them. But in essence, what it all boils down to is the fact that we understand the hospitality industry from your point of view, so we’re always able to put ourselves in your shoes and run our businesses in the way we know suits you best, not us. 

That’s why delivery is free of charge on all but the smallest of orders. We want all our customers to always be delighted with every aspect of our service, which is why we provide the kind of service we would really appreciate ourselves. We know we’d love free delivery, so that’s what we offer.

Free returns

Here’s another thing. We know that sometimes when the order arrives, it’s not quite right. Maybe the towels aren’t quite the perfect shade of blue, or the plates are a touch bigger than you thought, or the doormat is a bit too thick to fit under your door. 

We know these things happen from time to time, and we’d hate to be burdened with goods that aren’t perfect for us as a result. So that’s why we offer free returns, to make it as simple as possible and completely free to send them back again.

By the same token, we also try to be as helpful as we can by offering sale or return samples, so you can see and try our hospitality products first hand before deciding to place a full order. 

Above all else, we want anything you buy from us to be right for you, and of course for your guests.

Money back guarantee

And if all that weren’t enough, there’s our money back guarantee too. If you’re not satisfied with anything, or even if you just don’t really like it, you’ve got a full 30 days to send it back to us and have the full product price refunded (so long as it’s still packaged and unused of course).

Every day, the team here at Out of Eden bend over backwards to provide the very best possible service throughout the industry, and we believe that’s a very big reason why so many people buy from us, and keep on doing so.

If you’ve not tried out the special Out of Eden service before, we’d love the chance to show you how much effort we make, and our team are ready and waiting to help you. You can order online through our website or by phone on 01768 372 939, and we’re looking forward to hearing from you soon.