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Our Vision

From the very beginning, the aim of Out of Eden has been to be an ethical, helpful and profitable company. 

The founders’ background in the hospitality sector highlighted the challenges faced by housekeepers, managers and staff in hotels, B&Bs and guest houses as well as the increasing number of owners and operators of self-catering cottages and holiday lettings. Along with sourcing and supplying the right products for our customers’ businesses, our vision remains steadfast that this need not cost the earth – both in terms of the price of products and the impact on the environment. 

Today, under the guidance of a senior management team with diverse industry experience, our Vision and Values are embedded in our culture and across our business and, as we undertake our daily activities, we remind ourselves of the responsibility we have to our customers, our suppliers and associates, to communities and, of course, to our own people.


Our Core Values

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Valuing Our Customers

Quite simply, without customers there is no Out of Eden. We will never take your custom for granted and are always appreciative of your ongoing loyalty. If we do something well, we love it when you tell us. If we don’t always hit the mark then we also appreciate the feedback you provide so that we can put it right and don’t make the same mistake again. 

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Nurturing Our Team

It may be an old cliché that a business is only as good as its people but, it’s true and our people are testament to our growth and success. We will always invest in their personal development and career aspirations and provide well remunerated and fulfilling employment in a friendly and inclusive environment.

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Involved in Communities

Beautiful Cumbria is our home, it’s where we established the business and it’s where we shall continue to operate from. Our team members all live in the local communities and, as they support us, so we play our part to support them. This support also extends to contributions made to communities and causes on a national and global level. 

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Being Ethical

Our procurement of products isn’t based purely on profit alone and, as far as possible, we endeavour to ensure that they are sourced from manufacturers and brands with ethics aligned to our own. Being ethical includes the environment and our commitment to reducing waste and recycling materials.

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Being Helpful

We know how stressful it can be to run a hospitality business and you can always call our Customer Services Team for advice on the right products. And if you decide not to buy on this occasion, that’s perfectly fine – we’re still happy to help.

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Being Profitable

Any business needs to generate a profit in order to continue trading but, for Out of Eden, profit alone has never been our primary purpose. We will always price our products fairly and competitively, and never seek excessive profit at the expense of our customers. A percentage of our profits is ‘tithed’ each year and donated to charities that are important to us.



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Charitable Work

International children’s charity World Vision UK (part of the World Vision Partnership) helps transform millions of children's lives through their work in almost 100 countries where the need is greatest. They work in some of the most dangerous places on the planet to help children of all backgrounds, regardless of religion, race, ethnicity, or gender.

World Vision UK empower communities, guide them to set their own goals and equip them so that the progress made is sustained and continued.

Since 2013 Out of Eden have been proud to support the invaluable work of Word Vision UK to transform the lives of children and their families in the community of Libo Kemkem in Ethiopia.


Sustainability

We recognise our responsibility to manage and reduce the impact of our activities, products, and services on the environment, and we will always seek opportunities for improvement.

Our product development team work hard to source products that help businesses meet the daily challenges of operating in the hospitality industry. 

We strictly manage our waste from the warehouse and are always improving our packaging methods.

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