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Out Of Eden

Our people, our shared values

Out of Eden is an independent hospitality supplies business founded by Ian and Janet Hartley in 1993, who themselves have extensive experience in hotels and catering, including running hospitality businesses of their own. Our family-owned business is today led by a senior management team who, along with growing the business to become one of the leading hotel suppliers in the UK, ensure that core principles upon which the business was founded are upheld, including looking after our people, nurturing their careers, and helping them develop personally to realise their full potential.

Our people continue to be the foundation for the growth and success of Out of Eden, and we will always aim to provide rewarding employment opportunities across the business, in pleasant working environments, and with colleagues who are friendly and supportive. 

Diverse Opportunities

Employment at Out of Eden presents a wide range of roles and responsibilities across our various areas of operations:


Directors, Senior Management, Team Leaders & Coordinators

Head Office

Marketing, Purchasing, Buying, Accounts, HR & IT

Sales & Retail

Customer Services, Business Relationship Team & Showroom


Logistics, Order Fulfilment, Stock Management & Despatch

Living Our Values - Out of Eden

Living our values

As a values-led organisation our aim is to be an ethical, helpful and profitable company by valuing our customers, nurturing our team and by being involved in the local, national and global community.  

More than mere words, we put these values into practice every day. Out of Eden will never be a profits-driven business, and we prefer to provide high quality products at a fair price to our customers, sourced as ethically and sustainably as possible, with the impact on the environment always a consideration.  

This also extends to people, both our own employees and the welfare of those employed by our suppliers.

Nurturing your career

Your career with Out of Eden can be as diverse and rewarding as you want it to be - we will always welcome people who seek to develop themselves personally as, together, this also supports the ambitions of our business. 

The training provided when you commence your employment is just the start, and we are committed to investing in you and your skills throughout your time with us. 

We are proud to say that a high percentage of our employees have been with Out of Eden for many years, and it’s not uncommon for them to have worked across a variety of roles and teams within the business.

For example, we have team members who joined our customer services team but have since qualified as accountants or realised their creative ambitions with our marketing team.

Nurture Your Career

Rewarding Roles

As an Out of Eden employee, you’ll appreciate the range of generous benefits that are provided to everyone across the business.

Current Vacancies

Position: Customer Services Assistant

Location: Out of Eden, Kirkby Stephen, Cumbria

Hours: Monday to Friday, 12 Months (Fixed Term)

We are currently looking for a new team member to join our busy Customer Services team.

Annual Salary £23,809.50

Key responsibilities include:

  • Taking customer orders, offering excellent customer service and maximising sales opportunities
  • Responding to customer queries and helping solve issues over the phone, by email and live chat.
  • Making outbound calls to customers regarding their orders.
  • Performing a variety of administrative tasks to ensure the smooth running of the department.
  • When required, providing occasional cover for our Showroom Assistant

We are interested in hearing from polite and patient individuals who possess:

  • A friendly telephone manner
  • Excellent written and verbal communication skills and the ability to speed type
  • Experience in computer systems (working with MS Office)
  • The ability to work on their own initiative and multitask under a degree of pressure whilst still maintaining a high level of accuracy

A Three-month probationary period will apply to this role.

For more information about Out of Eden's team Perks and Benefits - Click Here

Closing date for applications is Midnight on Sunday 14th April 2024

To apply please submit your up-to-date CV and covering letter to

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