Hotel Welcome Packs & Guest Welcome Kits

Why Welcome Packs Are Essential for Hospitality

• Efficient Turnover & Presentation: Pre-assembled kits eliminate the need to individually restock toiletries, making changeovers smoother and faster.
  
• Elevated Guest Experience: A well-designed welcome pack signals care and quality, enhancing guest satisfaction from the moment they arrive.
  
• Cost-Effective Bulk Procurement: Trade-friendly quantities reduce per-pack cost and simplify ordering for high-turnover environments.
  
• Versatility & Customisation: Choose from toiletry packs, refreshment crates, eco-friendly options or self-catering welcome boxes tailored to your property’s style and guest profile.

To learn more about how our welcome packs offer both style and substance for your guests, read our blog: Compact and Convenient: Complimentary Welcome Packs. This article explores how thoughtfully curated packs can enhance the guest experience while saving you time and effort - ideal for hotels, B&Bs, and self-catering accommodations across the UK.

Featured Welcome Packs

Here are some of our most popular and high-value welcome packs:

• Cole & Lewis Lemongrass & Bergamot Welcome Pack — 50ml body wash, shampoo, lotion + soap, shower cap & vanity kit in a zipped bag.
  
• Cole & Lewis Silver Collection Welcome Pack — Chamomile and linen-scented toiletries in 30ml bottles and a clear waterproof bag.
  
• Eden Toiletries & Amenities Welcome Pack — 20ml essential oils-based wash, lotion, soap + vanity kit in a compact zipped bag.
  
• Refreshment Welcome Pack — Self-catering box with tea bags, coffee sachets, biscuits, sugar & milk portions.
  
• Family Refreshment Welcome Pack — Larger welcome box with family-friendly drinks, snacks and tea / coffee essentials.
  
• Dog Welcome Pack — Make pet-friendly properties stand out with a ball, chews and eco waste bags.

What should be included in a guest welcome pack?

A guest welcome pack typically includes essentials like tea, coffee, biscuits, sugar, and milk portions - items that help guests settle in upon arrival. For a more complete experience, consider adding toiletries, cleaning sachets, and a small guide or note to make guests feel at home.

Do you offer branded or custom welcome packs?

Yes, we offer customisable welcome packs tailored to your brand and property type. Whether you manage a boutique hotel or a holiday cottage, we can help you create a consistent, high-quality guest experience with personalised selections.

Are the packs suitable for Airbnbs and short stays?

Absolutely. Our welcome packs are designed for convenience and are ideal for Airbnbs, short-term rentals, and weekend guests. They’re compact, pre-portioned, and help deliver a professional first impression with minimal effort.