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Costsaver Duvet Protector with Zip
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Costsaver Duvet Protector with Zip

Give your duvets an extra layer of protection with our bestselling duvet protectors.

Fastened with a subtle zip, they are soft, comfortable and rustle-free for a good night's sleep. The soft-spun material is not only stain resistant and breathable, it's easy to wash, non-iron and can be tumble dried on a low heat.

Please note that these protectors are not waterproof so will not protect against major spills. A waterproof duvet protector would not be breathable and therefore not be suitable to sleep underneath.

"Super easy to put on and well worth doing - not at all noisy, over hot or bulky."

  • Soft, comfortable and breathable protectors for duvets
  • Rustle free so guests won't notice the protector
  • Zip fastening
  • Stain resistant 
  • Made from soft-spun polypropylene
  • Wash at 40°C and tumble dry on low heat setting
  • Not suitable for bleaching, ironing or dry cleaning
  • Not fully waterproof so will not protect against major spills

The zips on these duvet protectors are useless…don’t seem to work after washing however careful I am so quickly end up in landfill. I will be looking elsewhere for a cotton or viscose cover. I also agree that the duvet moves around inside the protector as they are slightly too large
Me - 19 December 2021
Thank you for your feedback, we are sorry you have experienced an issue with the zips on our duvet protectors. This has been passed on to our Quality Control Department. We are always looking for new products of good quality & take your comment on board.
Hrisiyana Dimitrova - Customer Services Coordinator 20/12/2021


Guests do not like them duvet slips inside the cover …. They left feedback commenting on them
Fred Bloggs - 07 November 2021


Repeat purchase. These are great for the price.
Steve - 28 October 2021


spot on.
S - 17 October 2021


Great
Darcy - 15 October 2021


Good product
Tracy - 17 November 2019


Great item
Lizzie - 12 October 2019


Great item
Lizzie - 12 October 2019


Perfect can highly recommend
Helen Spence - 12 October 2019


Perfect can highly recommend
Helen Spence - 12 October 2019


Excellent
Iris James - 03 October 2019


Saves me a lot of hassle
Michelle Tait - 31 July 2019


Good quality
Sylvia Holmes - 19 June 2019


Good quality
Sylvia Holmes - 19 June 2019


Not good at all . Ordered a Kingsize. Its huge. Duvet just moves around in it. Fabric hard (not soft and comfortable) and I would imagine not very nice to sleep under. Why does no one make a cotton one anymore. Bought a fabulous one from Argos a year ago and can't get anymore.
Amanda - 11 June 2019


excellent quality will buy again
Darren Little - 10 June 2019


Good value
Steps Farmhouse - 16 May 2019


Good value
Steps Farmhouse - 16 May 2019


Good
Grizelda Chang - 16 May 2019


Great quality
Anne lucas - 12 May 2019


Used these for many years.They are great saver for duvets.
WOODLAND VIEW LEISURE - 26 April 2019


Used these for many years.They are great saver for duvets.
WOODLAND VIEW LEISURE - 26 April 2019


good product
Anne MacDonald - 19 April 2019


Excellent
C Horton - 18 April 2019


Goodgood
Evo2958@gmail.com - 27 March 2019


does exactly as it says
mariners guest house james and marie - 23 March 2019


Good quality
Tony Marcangelo - 27 February 2019


Super easy to put on and well worth doing - not at all noisy, over hot or bulky.
Claire Tyler - 05 January 2019


Super easy to put on and well worth doing - not at all noisy, over hot or bulky.
Claire Tyler - 05 January 2019


Great product and a necessity for prolonging the life of duvets.
Diane Spencer - 31 December 2018


very light
Eraine Szabunia - 29 December 2018


A new item for us. Great quality and will help to prolong the life of our duvets.
Alan Hargreaves - Martinhoe Cleave Cottages - 03 December 2018


Would have prefered a small zip at the bottom, rather that a full length zip down the side.
Jude - 25 November 2018


Good quality.
Jude - 25 November 2018


Good product
Pauline Curtis - 18 November 2018


Nice quality have not washed yet.
Felicity - 28 October 2018


Nice quality not used yet
Felicity - 28 October 2018


Excellent
Marilyn - 30 September 2018


Hope the zips last longer than on my previous ones
Jane Taylor - 06 September 2018


Fantastic product.
Elaine Cole - 08 August 2018


Overall these are good but the zips are the weak point.
Katrina - 14 July 2018


Eliminates marks on you duvet and you can keep duvet fresh at all times
Sharon Cranston - 09 July 2018


Great but slightly too large
Susan Reader-Harris - 29 June 2018


Good for the job
Arline Carr - 24 June 2018


Good quality and fit
Luci Chapman / Ffynnonddewi Holidays - 26 May 2018


Excellent fit hidden zip
Patty O'TOOLE - 04 May 2018


excellent product
Valerie James - 27 April 2018


excellent product
Valerie James - 27 April 2018


excellent product
Valerie James - 27 April 2018


Good Quality
Sheila Macleod - 25 April 2018


Good Quality
Sheila Macleod - 25 April 2018


Great product
Mhairi Crookston - 20 April 2018


Good cover
Barnfield B&B - 20 April 2018


fine
Beverley Spence - 20 April 2018


The protector has softened when washed before use & I'm hoping it proves a sensible purchase.
Samantha Turner - 24 March 2018


Good protector
Iram Hamid - 22 December 2017


EXCELLENT
Susan Churchill - 22 December 2017


Thin
Maxine shipley - 26 October 2017


Washes well and easy to put on
Martin and Sally Beckitt - 08 September 2017


Rustle free!
Linda Norris - 07 September 2017


Does the job well but the plastic bag it is in was ripped down one side so was open.
Yana Miall - 03 August 2017


Really easy to slip your duvet into
Sally Bexton - 07 May 2017


Good quality and easy to care for. Very pleased with this item.
Mrs Sylvia Holmes - 28 April 2017


Sadly this is poor quality, the material is like paper. It would not survive being washed and the zips fall off which makes it very difficult keeping the protector on the duvet when trying to put duvet cover on.
The Pheasant Inn - 17 April 2017


Stitching was so bad I had to re-sew one of the duvet protectors on my sewing machine.
J Livingstone - 07 April 2017


Sadly a quite serious stain has gone through the protector and soiled the duvet underneath.
Margaret Munro - 31 January 2017


Have purchased these protectors before, good quality, Zip, no problem, helps keep the duvets clean, and leads to cutting down on duvet laundry bills, which is great.
Jo - 21 November 2016


I have replaced this item 3 times over the season on the same bed the zip splits sp protector comes undone
jackie richardson - 09 November 2016


I also wash these protectors before using, so they do not rustle. They do become bobbly after time, but they protect the duvets OK.
karen - 03 October 2016


Great value for money and quick delivery
The Hillcroft - 21 September 2016


First time I have tried a duvet protector - seems to be of reasonable quality but will have to see what it is like once it has been washed a few times to give a proper review
michelle Obrien - 06 September 2016


Great buy
barnfieldbandb - 06 September 2016


I am delighted with the quality of this order and the fast delivery
Margaret Stewart - 01 July 2016


Have recently purchased to give some protection for the duvet. The material is not what I thought and takes away the 'comfort' aspect. The material is 'bulky' rather than soft and gives a 'rustle' to the whole duvet now. Will need to see if it is durable enough over time, and if any customers leave any comments. Had I known the material I probably would not have purchased.
Caris - 19 June 2016


very happy with this protector i will be purchasing more
nikki - 06 June 2016


This duvet protector is not very good its to thin it makes a lot of noise and with a vip down one side it not easy to put on would not recomend to any one
Brian Batten - 29 May 2016


The zip will not 'knit together' so is impossible to close.
Jenny - 29 March 2016


Very flimsy zips which keep breaking. Pick up hair etc. very easily and doesn't come off when you wash them. Wish you sold another make.


Annabel Thomas - 26 March 2016


I buy this product because I can't find any real alternative but it is not my favourite from this regular supplier. The fabric goes bobbly which might not matter as it is under the duvet and not seen, but I don't like it. My main concern is that the zips fail. The first one was replace as it happened quite soon after purchase and I cannot fault the sales team. But it has happened again. I just bought another this time.
lynne king - 27 February 2016


Very happy with this cover,wish I had bought it ages ago.
Margaret Steele - 05 February 2016


The best protector around.
Elaine - 04 February 2016


These protectors are excellent. Snug fit and easy opening zip fastener. I haven't washed one yet so can't comment on durability.
Sally Tompkins - 01 February 2016


We purchased all sizes of duvet protectors and found a small number to have a weak zipping mechanism, which tends to de-rail from the nylon zipper strips.
Carno House - 23 January 2016


very very thin, poor quality, zips broke after one use, fabric tore as you would expect paper to!
Anna - 29 December 2015


A bit too rustly , hopefully after a wash it will be better.
Janet hewitt - 25 December 2015


Poor material quality, zip broke after 2 days, makes rustly noise will replace. Not recommended
Nat - 16 August 2015


Use these on all my beds in caravan park, Bed and Breakfast and self catering properties. They are great and wash really well. Have never had a problem with tearing and we have been using them for years.
Julia - 31 May 2014


Unfortunately this is really difficult to fit onto a thick mattress, and the fabric is just not one I'd have chosen had I seen it first.
carol millward - 21 April 2014


The issues with the tearing has been addressed by our quality control department and should no longer be a problem.
Out of Eden - 21 January 2014


Agree with Joyce unfortunately the fabric is very easy to tear
ling Beaulieu River View - 20 January 2014


Very pleased with these. Admitedly the zip on one broke, but overall really good. Am purchasing more.
Elaine Cole - 08 January 2014


Same problem. Just had to order another one as recently noticed quite a few tears in the old one.
Heather Sanderson - 06 October 2013


I like the product but agree that they tear very easily.
Pat Wallace - 05 October 2013


I found the same problem as the other reviewer - one of my protectors has torn and I therefore have to buy another one :-(
Jill - 28 August 2013


I love these protectors, they are quite strong and actually do what they are suppose to !!!I will be ordering more of this product shortly.Excellent product
Kim - 26 July 2013


Not very durable - I find that the fabric is easy to tear.
Joyce Baker - 14 March 2013

Costsaver Duvet Protector Size Guide

Product Size

Centimetres Inches

Single

140cm x 200cm 55 x 79"

Double

200cm x 200cm 79 x 79"

King

230cm x 220cm 90 x 87"

Super King

260cm x 220cm

102 x 87"


Delivery & Returns Information


Delivery Times

Delivery to remote areas of the country may take longer. Ring if you need a specific delivery date or if the order is urgent. Under normal circumstances all orders placed over weekends and bank holidays will be processed on the following working day.

Please bear in mind that we cannot provide a next day delivery service in all postcode areas.

Allow 2 - 4 working days for postcode areas: AB10-16, AB21-25, AB30-56, AB99, BT1-58, BT60-71, BT74-82, BT92-94, EH35-46, FK14, FK18-21, GY1-9, IM1-9, IM99, IV1-32, IV36, IV40, IV52-54, IV63, JE1-5, KA27-28, KW1-17, KY9-10, KY14-16, PA20-38, PA80, PH6-26, PH30-41, PH49-50, PO30-41, TD1-8, TD10-14, Republic of Ireland
Allow 5 - 7 working days for postcode areas: GY9-10, HS1-9, IV41-49, IV51, IV55-56, KW15-17, PA41-49, PA60-78, PH41-44, TR21-25, ZE1-3

We aim to despatch your orders within one working day using Next-Working-Day service*. For delivery times within the courier network depending on your area, please see below:

*Only for orders taken Monday – Thursday by 2pm.


Delivery Charges

Mainland United Kingdom

Carriage and packing is free for orders over £49.00 (excl VAT), delivered anywhere in the UK except the Channel Islands.

For orders with a value of less than £49.00 (excl VAT), we charge £4.50 (excl VAT) for carriage and packing.

Bed and mattress orders are subject to seperate delivery charges and fall outside our standard free delivery, please call Customer Services on 01768 372 939 for details.

** The Channel Islands

Orders under £100 (excl VAT) - £10.50
Orders over £100 (excl VAT) - 10% of the order value
Orders over £600 (excl VAT) - Free

Europe

We have suspended shipping goods to all European countries, including The Republic of Ireland, for orders under £1000 exc VAT.

If you require a shipment to European destinations including The Republic of Ireland, that is over £1000 exc. VAT,  please contact our customer services team on 01768 372 939.

From the 27th June 2021 the EU has introduced major changes to how import VAT is applied on goods imported into Europe. From this date we cannot accept any orders under the value of £1000 net that are to be delivered outside the UK to Europe. If you require any further information please call our customer services team on 01768 372 939.

There have also been changes to regulations relating to shipping toiletries & cleaning chemicals from the UK to Europe. Due to these changes in regulations we regret that we are no longer able to export toiletries or cleaning chemicals outside the UK.

We are only able to supply our goods to trade customers with a valid EORI number.

Please note we do not deliver outside the UK & Europe.


VAT

Carriage and packing charge is classed as a service and as such is subject to VAT.

VAT Rate on orders for delivery outside of the UK is 0% at Point of Purchase. Our standard Incoterms are DAP, which means the buyer is liable for all customs clearance charges (including all customs duties and import taxes) in the importing country. Our courier will contact you as soon as the goods are received in your country to organise the payment of the relevant Import Taxes and Duties, depending on the regulations in the receiving country.

 

Returns

When you buy anything from Out of Eden you are covered by our 30 Day Money Back Guarantee.

If you are not satisfied with any product ring us on 01768 372 939 to arrange a return. When you telephone you will be given a Returns Authorisation Number (valid for 30 days) and either sent a returns paid postage label or details of when our carrier will collect your package.

When returning goods do ensure that they are unused and in the original packaging because used, damaged or marked items received by us will not will be accepted for a refund.

We regret that custom made or special order items (table linen, key fobs etc) cannot be returned. Any items bought in our sale, or special offers are not covered by our FREE returns policy but you can of course send them back at your own expense.

We will always exchange or refund faulty items.


Delivery_Map
  • Soft, comfortable and breathable protectors for duvets
  • Rustle free so guests won't notice the protector
  • Zip fastening
  • Stain resistant 
  • Made from soft-spun polypropylene
  • Wash at 40°C and tumble dry on low heat setting
  • Not suitable for bleaching, ironing or dry cleaning
  • Not fully waterproof so will not protect against major spills

The zips on these duvet protectors are useless…don’t seem to work after washing however careful I am so quickly end up in landfill. I will be looking elsewhere for a cotton or viscose cover. I also agree that the duvet moves around inside the protector as they are slightly too large
Me - 19 December 2021
Thank you for your feedback, we are sorry you have experienced an issue with the zips on our duvet protectors. This has been passed on to our Quality Control Department. We are always looking for new products of good quality & take your comment on board.
Hrisiyana Dimitrova - Customer Services Coordinator 20/12/2021


Guests do not like them duvet slips inside the cover …. They left feedback commenting on them
Fred Bloggs - 07 November 2021


Repeat purchase. These are great for the price.
Steve - 28 October 2021


spot on.
S - 17 October 2021


Great
Darcy - 15 October 2021


Good product
Tracy - 17 November 2019


Great item
Lizzie - 12 October 2019


Great item
Lizzie - 12 October 2019


Perfect can highly recommend
Helen Spence - 12 October 2019


Perfect can highly recommend
Helen Spence - 12 October 2019


Excellent
Iris James - 03 October 2019


Saves me a lot of hassle
Michelle Tait - 31 July 2019


Good quality
Sylvia Holmes - 19 June 2019


Good quality
Sylvia Holmes - 19 June 2019


Not good at all . Ordered a Kingsize. Its huge. Duvet just moves around in it. Fabric hard (not soft and comfortable) and I would imagine not very nice to sleep under. Why does no one make a cotton one anymore. Bought a fabulous one from Argos a year ago and can't get anymore.
Amanda - 11 June 2019


excellent quality will buy again
Darren Little - 10 June 2019


Good value
Steps Farmhouse - 16 May 2019


Good value
Steps Farmhouse - 16 May 2019


Good
Grizelda Chang - 16 May 2019


Great quality
Anne lucas - 12 May 2019


Used these for many years.They are great saver for duvets.
WOODLAND VIEW LEISURE - 26 April 2019


Used these for many years.They are great saver for duvets.
WOODLAND VIEW LEISURE - 26 April 2019


good product
Anne MacDonald - 19 April 2019


Excellent
C Horton - 18 April 2019


Goodgood
Evo2958@gmail.com - 27 March 2019


does exactly as it says
mariners guest house james and marie - 23 March 2019


Good quality
Tony Marcangelo - 27 February 2019


Super easy to put on and well worth doing - not at all noisy, over hot or bulky.
Claire Tyler - 05 January 2019


Super easy to put on and well worth doing - not at all noisy, over hot or bulky.
Claire Tyler - 05 January 2019


Great product and a necessity for prolonging the life of duvets.
Diane Spencer - 31 December 2018


very light
Eraine Szabunia - 29 December 2018


A new item for us. Great quality and will help to prolong the life of our duvets.
Alan Hargreaves - Martinhoe Cleave Cottages - 03 December 2018


Would have prefered a small zip at the bottom, rather that a full length zip down the side.
Jude - 25 November 2018


Good quality.
Jude - 25 November 2018


Good product
Pauline Curtis - 18 November 2018


Nice quality have not washed yet.
Felicity - 28 October 2018


Nice quality not used yet
Felicity - 28 October 2018


Excellent
Marilyn - 30 September 2018


Hope the zips last longer than on my previous ones
Jane Taylor - 06 September 2018


Fantastic product.
Elaine Cole - 08 August 2018


Overall these are good but the zips are the weak point.
Katrina - 14 July 2018


Eliminates marks on you duvet and you can keep duvet fresh at all times
Sharon Cranston - 09 July 2018


Great but slightly too large
Susan Reader-Harris - 29 June 2018


Good for the job
Arline Carr - 24 June 2018


Good quality and fit
Luci Chapman / Ffynnonddewi Holidays - 26 May 2018


Excellent fit hidden zip
Patty O'TOOLE - 04 May 2018


excellent product
Valerie James - 27 April 2018


excellent product
Valerie James - 27 April 2018


excellent product
Valerie James - 27 April 2018


Good Quality
Sheila Macleod - 25 April 2018


Good Quality
Sheila Macleod - 25 April 2018


Great product
Mhairi Crookston - 20 April 2018


Good cover
Barnfield B&B - 20 April 2018


fine
Beverley Spence - 20 April 2018


The protector has softened when washed before use & I'm hoping it proves a sensible purchase.
Samantha Turner - 24 March 2018


Good protector
Iram Hamid - 22 December 2017


EXCELLENT
Susan Churchill - 22 December 2017


Thin
Maxine shipley - 26 October 2017


Washes well and easy to put on
Martin and Sally Beckitt - 08 September 2017


Rustle free!
Linda Norris - 07 September 2017


Does the job well but the plastic bag it is in was ripped down one side so was open.
Yana Miall - 03 August 2017


Really easy to slip your duvet into
Sally Bexton - 07 May 2017


Good quality and easy to care for. Very pleased with this item.
Mrs Sylvia Holmes - 28 April 2017


Sadly this is poor quality, the material is like paper. It would not survive being washed and the zips fall off which makes it very difficult keeping the protector on the duvet when trying to put duvet cover on.
The Pheasant Inn - 17 April 2017


Stitching was so bad I had to re-sew one of the duvet protectors on my sewing machine.
J Livingstone - 07 April 2017


Sadly a quite serious stain has gone through the protector and soiled the duvet underneath.
Margaret Munro - 31 January 2017


Have purchased these protectors before, good quality, Zip, no problem, helps keep the duvets clean, and leads to cutting down on duvet laundry bills, which is great.
Jo - 21 November 2016


I have replaced this item 3 times over the season on the same bed the zip splits sp protector comes undone
jackie richardson - 09 November 2016


I also wash these protectors before using, so they do not rustle. They do become bobbly after time, but they protect the duvets OK.
karen - 03 October 2016


Great value for money and quick delivery
The Hillcroft - 21 September 2016


First time I have tried a duvet protector - seems to be of reasonable quality but will have to see what it is like once it has been washed a few times to give a proper review
michelle Obrien - 06 September 2016


Great buy
barnfieldbandb - 06 September 2016


I am delighted with the quality of this order and the fast delivery
Margaret Stewart - 01 July 2016


Have recently purchased to give some protection for the duvet. The material is not what I thought and takes away the 'comfort' aspect. The material is 'bulky' rather than soft and gives a 'rustle' to the whole duvet now. Will need to see if it is durable enough over time, and if any customers leave any comments. Had I known the material I probably would not have purchased.
Caris - 19 June 2016


very happy with this protector i will be purchasing more
nikki - 06 June 2016


This duvet protector is not very good its to thin it makes a lot of noise and with a vip down one side it not easy to put on would not recomend to any one
Brian Batten - 29 May 2016


The zip will not 'knit together' so is impossible to close.
Jenny - 29 March 2016


Very flimsy zips which keep breaking. Pick up hair etc. very easily and doesn't come off when you wash them. Wish you sold another make.


Annabel Thomas - 26 March 2016


I buy this product because I can't find any real alternative but it is not my favourite from this regular supplier. The fabric goes bobbly which might not matter as it is under the duvet and not seen, but I don't like it. My main concern is that the zips fail. The first one was replace as it happened quite soon after purchase and I cannot fault the sales team. But it has happened again. I just bought another this time.
lynne king - 27 February 2016


Very happy with this cover,wish I had bought it ages ago.
Margaret Steele - 05 February 2016


The best protector around.
Elaine - 04 February 2016


These protectors are excellent. Snug fit and easy opening zip fastener. I haven't washed one yet so can't comment on durability.
Sally Tompkins - 01 February 2016


We purchased all sizes of duvet protectors and found a small number to have a weak zipping mechanism, which tends to de-rail from the nylon zipper strips.
Carno House - 23 January 2016


very very thin, poor quality, zips broke after one use, fabric tore as you would expect paper to!
Anna - 29 December 2015


A bit too rustly , hopefully after a wash it will be better.
Janet hewitt - 25 December 2015


Poor material quality, zip broke after 2 days, makes rustly noise will replace. Not recommended
Nat - 16 August 2015


Use these on all my beds in caravan park, Bed and Breakfast and self catering properties. They are great and wash really well. Have never had a problem with tearing and we have been using them for years.
Julia - 31 May 2014


Unfortunately this is really difficult to fit onto a thick mattress, and the fabric is just not one I'd have chosen had I seen it first.
carol millward - 21 April 2014


The issues with the tearing has been addressed by our quality control department and should no longer be a problem.
Out of Eden - 21 January 2014


Agree with Joyce unfortunately the fabric is very easy to tear
ling Beaulieu River View - 20 January 2014


Very pleased with these. Admitedly the zip on one broke, but overall really good. Am purchasing more.
Elaine Cole - 08 January 2014


Same problem. Just had to order another one as recently noticed quite a few tears in the old one.
Heather Sanderson - 06 October 2013


I like the product but agree that they tear very easily.
Pat Wallace - 05 October 2013


I found the same problem as the other reviewer - one of my protectors has torn and I therefore have to buy another one :-(
Jill - 28 August 2013


I love these protectors, they are quite strong and actually do what they are suppose to !!!I will be ordering more of this product shortly.Excellent product
Kim - 26 July 2013


Not very durable - I find that the fabric is easy to tear.
Joyce Baker - 14 March 2013

Costsaver Duvet Protector Size Guide

Product Size

Centimetres Inches

Single

140cm x 200cm 55 x 79"

Double

200cm x 200cm 79 x 79"

King

230cm x 220cm 90 x 87"

Super King

260cm x 220cm

102 x 87"


Delivery & Returns Information


Delivery Times

Delivery to remote areas of the country may take longer. Ring if you need a specific delivery date or if the order is urgent. Under normal circumstances all orders placed over weekends and bank holidays will be processed on the following working day.

Please bear in mind that we cannot provide a next day delivery service in all postcode areas.

Allow 2 - 4 working days for postcode areas: AB10-16, AB21-25, AB30-56, AB99, BT1-58, BT60-71, BT74-82, BT92-94, EH35-46, FK14, FK18-21, GY1-9, IM1-9, IM99, IV1-32, IV36, IV40, IV52-54, IV63, JE1-5, KA27-28, KW1-17, KY9-10, KY14-16, PA20-38, PA80, PH6-26, PH30-41, PH49-50, PO30-41, TD1-8, TD10-14, Republic of Ireland
Allow 5 - 7 working days for postcode areas: GY9-10, HS1-9, IV41-49, IV51, IV55-56, KW15-17, PA41-49, PA60-78, PH41-44, TR21-25, ZE1-3

We aim to despatch your orders within one working day using Next-Working-Day service*. For delivery times within the courier network depending on your area, please see below:

*Only for orders taken Monday – Thursday by 2pm.


Delivery Charges

Mainland United Kingdom

Carriage and packing is free for orders over £49.00 (excl VAT), delivered anywhere in the UK except the Channel Islands.

For orders with a value of less than £49.00 (excl VAT), we charge £4.50 (excl VAT) for carriage and packing.

Bed and mattress orders are subject to seperate delivery charges and fall outside our standard free delivery, please call Customer Services on 01768 372 939 for details.

** The Channel Islands

Orders under £100 (excl VAT) - £10.50
Orders over £100 (excl VAT) - 10% of the order value
Orders over £600 (excl VAT) - Free

Europe

We have suspended shipping goods to all European countries, including The Republic of Ireland, for orders under £1000 exc VAT.

If you require a shipment to European destinations including The Republic of Ireland, that is over £1000 exc. VAT,  please contact our customer services team on 01768 372 939.

From the 27th June 2021 the EU has introduced major changes to how import VAT is applied on goods imported into Europe. From this date we cannot accept any orders under the value of £1000 net that are to be delivered outside the UK to Europe. If you require any further information please call our customer services team on 01768 372 939.

There have also been changes to regulations relating to shipping toiletries & cleaning chemicals from the UK to Europe. Due to these changes in regulations we regret that we are no longer able to export toiletries or cleaning chemicals outside the UK.

We are only able to supply our goods to trade customers with a valid EORI number.

Please note we do not deliver outside the UK & Europe.


VAT

Carriage and packing charge is classed as a service and as such is subject to VAT.

VAT Rate on orders for delivery outside of the UK is 0% at Point of Purchase. Our standard Incoterms are DAP, which means the buyer is liable for all customs clearance charges (including all customs duties and import taxes) in the importing country. Our courier will contact you as soon as the goods are received in your country to organise the payment of the relevant Import Taxes and Duties, depending on the regulations in the receiving country.

 

Returns

When you buy anything from Out of Eden you are covered by our 30 Day Money Back Guarantee.

If you are not satisfied with any product ring us on 01768 372 939 to arrange a return. When you telephone you will be given a Returns Authorisation Number (valid for 30 days) and either sent a returns paid postage label or details of when our carrier will collect your package.

When returning goods do ensure that they are unused and in the original packaging because used, damaged or marked items received by us will not will be accepted for a refund.

We regret that custom made or special order items (table linen, key fobs etc) cannot be returned. Any items bought in our sale, or special offers are not covered by our FREE returns policy but you can of course send them back at your own expense.

We will always exchange or refund faulty items.


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