Please note: Due to exceptional demand, orders placed today will be delivered within 4-6 days.

Job Opportunities

Customer service assistant

Customer Services Team Member

Fixed term from now until October 2021, with a chance to become permanent for those who display exceptional customer service skills. 

40 hours per week

Starting salary of £18,532 per annum.

Are you looking to join a successful company that, following the lifting of lockdown restrictions, is booming and getting busier and busier?

Do you have experience of working in a hotel or pub, and are looking to widen your experience of the hospitality industry?   Do you love working in a call centre but fancy a change of scenery?

If so, then why not make the jump and join the busy Customer Services department at Out of Eden, the UK’s leading supplier of products to the hospitality industry?

The right candidate will be rewarded with a good salary, excellent benefits which include a generous holiday entitlement with the ability to earn extra time off, team member discount, free parking, pension, and regular team social events once it is safe to do so.

The role is a challenging one which involves:

  • taking customer orders
  • responding to customer queries and helping solve issues over the phone and by email
  • making outbound calls to customers regarding their orders, and
  • performing a variety of administrative tasks to ensure the smooth running of the department.
We are interested in hearing from polite and patient individuals who possess: 
  • a friendly telephone manner
  • excellent written and verbal communication skills and the ability to speed-type
  • experience in computer systems (working with MS Office)
  • the ability to work on their own initiative and multitask under a degree of pressure whilst still maintaining a high level of accuracy
If you believe you meet our requirements and are committed to working for a company that supports the community and treasures the environment we would love to hear from you.  Please send your CV and covering letter to careers@outofeden.co.uk by 5pm on Friday, 21 May 2021 or call 01768 374046 for further details.
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