Our people, our shared values

Out of Eden is an independent hospitality supplies business founded by Ian and Janet Hartley in 1993, who themselves have extensive experience in hotels and catering, including running hospitality businesses of their own. Our family-owned business is today led by a senior management team who, along with growing the business to become one of the leading hotel suppliers in the UK, ensure that core principles upon which the business was founded are upheld, including looking after our people, nurturing their careers, and helping them develop personally to realise their full potential.

Our people continue to be the foundation for the growth and success of Out of Eden, and we will always aim to provide rewarding employment opportunities across the business, in pleasant working environments, and with colleagues who are friendly and supportive. 

Diverse Opportunities

Employment at Out of Eden presents a wide range of roles and responsibilities across our various areas of operations:


Directors, Senior Management, Team Leaders & Coordinators

Head Office

Marketing, Purchasing, Buying, Accounts, HR & IT

Sales & Retail

Customer Services, Business Relationship Team & Stores


Logistics, Order Fulfilment, Stock Management & Despatch

Nurturing your career

Your career with Out of Eden can be as diverse and rewarding as you want it to be - we will always welcome people who seek to develop themselves personally as, together, this also supports the ambitions of our business. 

The training provided when you commence your employment is just the start, and we are committed to investing in you and your skills throughout your time with us. 

We are proud to say that a high percentage of our employees have been with Out of Eden for many years, and it’s not uncommon for them to have worked across a variety of roles and teams within the business.

For example, we have team members who joined our customer services team but have since qualified as accountants or realised their creative ambitions with our marketing team.

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Living our values

As a values-led organisation our aim is to be an ethical, helpful and profitable company by valuing our customers, nurturing our team and by being involved in the local, national and global community.  

More than mere words, we put these values into practice every day. Out of Eden will never be a profits-driven business, and we prefer to provide high quality products at a fair price to our customers, sourced as ethically and sustainably as possible, with the impact on the environment always a consideration.  

This also extends to people, both our own employees and the welfare of those employed by our suppliers.

Current Vacancies

Operations Assistant role

Showroom Assistant

Department: Customer Services

Full Time: 40hrs a week (Monday to Friday)

Contract Type: Permanent contract

Location: Kirkby Stephen, Cumbria

Based in the heart of rural Cumbria, Out of Eden is a UK leading supplier of an extensive range of products to the hospitality industry.  We attribute our success to the strength of our team, the quality of our products and our commitment to being an ethical and helpful company.
We are currently looking for an enthusiastic person to take responsibility for our Showroom at Kirkby Stephen.
Job Purpose:
To take responsibility for the presentation and efficient running of the Showroom and handle all customer interactions so that the experience for the customer is a pleasant one and encourages maximum sales. Continually research and develop methods of selling, marketing and merchandising techniques to promote and increase sales of Out of Eden’s products through the Showroom.
Key duties include :
  • Opening and closing the Showroom daily
  • Serving customers who visit the Showroom including hosting personal shopper experiences and our Click & Collect service
  • Ensuring all new products are added to the displays promptly
  • Taking responsibility for removing all dis-continued products from the displays
  • Managing the reduced / clearance products and Charity table items pricing and presentation
  • Suggesting ideas to improve the layout and visualisation within the Showroom to help maximise sales
  • Having a pro-active approach to suggesting areas of improvement in process and procedures
  • Following up Showroom quotations and enquiries by phone and email to help convert to sales
  • Suggesting ideas to the Marketing team to help promote the Showroom and increase visitors
  • Taking responsibility for all ticketing and pricing of items in the Showroom, ensuring that they are updated as required
  • Monitoring and replacing any perishable products coming close to their Best Before dates
  • General housekeeping duties within the Showroom such as cleaning, tiding shelves, replacing damaged or dirty products
  • Taking cash and card payments and processing daily / weekly reconciliations
Whilst the Showroom will be overseen by the Customer Service Co-ordinator and Manager, we are looking for somebody who will thrive on the responsibility of taking ownership of the Showroom on a day-to-day basis and have a pro-active approach.
If you think you have what it takes and this opportunity excites you, please send your CV and covering letter to Anne Carruthers, to careers@outofeden.co.uk by close of business on Friday 4th February 2022.

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