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Privacy Policy

Out of Eden Limited (we, us, our) are committed to protecting and respecting your privacy.

This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
For the purpose of the Data Protection Act 1998 (the Act), the data controller is us, Out of Eden Limited of Home Farm Buildings, Kirkby Stephen, Cumbria CA17 4AP.
Our nominated representative for the purpose of the Act is Colin Wheatley.


We may collect and process the following data about you:

  • Information that you provide by filling in forms on our site (our site). This includes information provided at the time of registering to use our site, subscribing to our service, posting material or requesting further services. We may also ask you for information when you report a problem with our site.
  • If you contact us, we may keep a record of that correspondence.
  • We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
  • Details of transactions you carry out through our site and of the fulfilment of your orders.
  • Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
  • Other information you provide relevant to any offers we may advertise from time to time.


We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.


For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our site and to deliver a better and more personalised service. Some of the cookies we use are essential for the site to operate.

Browse-wrap consent

If you register with us or if you continue to use our site, you agree to our use of cookies.
Cookies are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

Essential site cookies
(Session Cookies)
 Session Cookies allow you to proceed through many pages of a site quickly and easily without having to authenticate or reprocess each new area you visit.If you are browsing Out of Eden web site, you may decline a cookie and continue to view the site. However, if you will be accessing your account information we require that you accept that our site's cookies as they are essential for site administration and security
 Basket IDWhen a user clicks an 'Add to Basket' button for the first time during a browsing session a temporary cookie is set to identify a unique Basket ID for that
 ASP.NET_SessionIDThis cookie is used to record what users have viewed. It collects information in an anonymous form. This cookie expires when you close your browser. 
Third Party Cookies A third party cookie is one that is placed on your computer by a domain other than our own. 
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AddThis is a social sharing tool that appears on a lot of websites. It is displayed as a "share" button that expands to show a number of sharing options.To opt in or out of cookies set by AddThis use this link
DataTables__cfduid, _utmz, _utma, DataTables is a plug-in for the jQuery Javascript library to identify trusted web traffic. It does not correspond to any user id in the web application, nor does the cookie store any personally identifiable information.  
Google Analytics_ga, gmb_ga_test, _gid, _utma, _utmb and _utmc _utmz

Google Analytics is a  tool that helps website owners measure how users interact with website content. As a user navigates between web pages, Google Analytics provides website owners JavaScript tags (libraries) to record information about the page a user has seen, for example the URL of the page. The Google Analytics JavaScript libraries use HTTP Cookies to "remember" what a user has done on previous pages / interactions with the website.

More information

Cookies are used by websites which use Google Analytics in order to track visitors. Google Analytics does not collect personal data about the website visitors. To opt out of being tracked by Google Analytics on all websites visit
Google AdWords RemarketingAID, APISID, CONSENT, HSID, 1P_JAR, NID, OGPC, SAPISID, SID, SIDCC, SSID, S,This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our siteThird-party vendors, including Google, show ads on sites across the Internet. They use cookies to serve ads based on someone's past visits to the website. You can set preferences for how Google advertises to you using the Google Ad Preferences page
Hotjar__hstc, _ga, hubspotutk, intercom-id-c5ke8zbr, mp_hj_mixpanel, optimizelyBuckets, optimizelyEndUserId, optimizelySegments, _hjIncludedInSampleHotjar is a website and mobile analytics tool enabling web developers, UI designers, analysts, digital marketers & more, to optimize the usability of the website. Access to your data is limited to the website owner and is constructed in a way to protect you and your information.You can choose whether to be tracked or not by HotJar via this link 
Microsoft Bing
Bing Ads  is a Microsoft service that provides pay per click advertising on both the Bing  and Yahoo! search engines.To opt out of internet based advertising use this link!/
 ASP.NET_SessionId, _cfduid, _ga, _gidThis cookie is linked to identifiable information that we hold about your activity within this website. This cookie does not hold any private information on your computer, or allow tracking of your visits to other websites. This cookie expires when you close your browser.The cookie is a domain cookie specific to the domain, and cannot be accessed from any other domain. The resulting data is available for use by P&MM Limited only. PSL give no access to any third party, except when it is their legal obligation to do so under British Law.
Security Metrics_utmz, optimizelyBuckets, _ga, optimiselySegments, _utma, optmiselyEndUser, _ar_v4.Payment card industry data security standard companySecurity Metrics is employed to regularly scan our websites to help keep our data safe.
SumoMe __smToken, __smUser,Sumo Me is a social sharing widget that we use on our blog pages so you can share our blogs with others. 
YouTube_ga, APISID, CONSENT, endscreen-gh, HSID, LOGIN_INFO, SAPISID, SID, SSID, VISITOR_INFO1_LIVE, YSCWe display videos on our site to assist and inform them about Out of Eden and our products.We embed videos from our official YouTube channel using YouTube’s privacy-enhanced mode. This mode may set cookies on your computer once you click on the YouTube video player, but YouTube will not store personally-identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode.
The payment transactions will be encrypted using creditcall eKashu, our secure payment gatewayCookies are a requirement for our secure payment gateway. Without enabling cookies you will not be able to place an order with us on line.

You block cookies by activating the setting on your browser which allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon you visit our site.

If you would like to disable, delete or control cookies on your browser, please follow the appropriate link for your browser below:

Internet Explorer 


The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.


We use information held about you in the following ways:

  • To ensure that content from our site is presented in the most effective manner for you and for your computer.
  • To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
  • To carry out our obligations arising from any contracts entered into between you and us.
  • To allow you to participate in interactive features of our service, when you choose to do so.
  • To notify you about changes to our service.

We may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by post, fax, telephone or email. If you do not wish to receive communications by any of the previous methods, please inform us of your preference to opt-out of these services.

If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you.

If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this.


We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We may disclose your personal information to third parties:

  • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
  • If Out of Eden Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use or terms and conditions of supply and other agreements; or to protect the rights, property, or safety of Out of Eden Limited, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.


Our data controller will erase personal data upon request if the data is no longer needed.

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.


The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act.


Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.


Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to Out of Eden Limited, Home Farm Buildings, Kirkby Stephen, Cumbria CA17 4AP or