Help
If you any problems with this website please telephone and we can talk you through any questions you have. Alternatively, send an email with your query.
How to Order
Making a purchase could not be easier. Browse our web-site either by using the A-Z DIRECTORY, browse the CATEGORIES or SEARCH for any of the products using a keyword or product code in the SEARCH area then click GO. Once you have chosen a product click on BUY, you will be taken to YOUR BASKET, a description of the product appears and you can apply the QUANTITY you require then click UPDATE BASKET each time you buy a new product to ensure it is saved in your basket - this will then update the price. You then have the option to CONTINUE SHOPPING or to CHECKOUT. If you have finished shopping and have gone to the CHECKOUT you will be asked to LOGIN - type in your EMAIL address and a PASSWORD then click NEXT, if you are an EXISTING USER your address will appear and you are given the option to EDIT these details if required. If you are a NEW USER - you will need to input your EMAIL address and PASSWORD and to confirm your chosen password, then you will be required to input your ADDRESS DETAILS. Then click NEXT to the PAYMENT DETAILS page, SELECT METHOD OF PAYMENT and add details accordingly. Then click NEXT to CONFIRM YOUR ORDER you have the option to PRINT, check your order is correct then click PLACE ORDER, you will then receive a CONFIRMATION EMAIL from Out of Eden to say you have successfully placed an order.
Payment
We accept Visa, Mastercard, Delta, Switch and Solo. You may send your credit card information via phone, fax, post or over the Internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Your Feedback
Let us know what you think!
We love to hear your comments and feedback about our products, our delivery time, our service and our website.
If you have any thoughts and ideas for future products please tell us. Do make use of the postage paid reply postcard that comes with your order to tell us this information as well.
Contact Information
By Post :
Out of Eden Ltd
Home Farm Buildings
Kirkby Stephen
Cumbria
CA17 4AP
By Email :
sales@outofeden.co.uk
By Telephone :
01768 372 939
By Fax :
01768 372 636
