Customer Comments
Let us know what you think!
We love to hear your comments and feedback about our products, our delivery time, our service and our website.
If you have any thoughts and ideas for future products please tell us. Do make use of the postage paid reply postcard that comes with your order to tell us this information as well.
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- Really appreciated the speed of despatch and delivery – 25.09.09
- Excellent products and service – 23.09.09
- Great service, great speed – 22.09.09
- In response to your Twitter looking for feedback I would like to congratulate you on an excellent company, I have a small business and have only been trading since June 2009 but I have found Out of Eden very helpful and efficient and I have been very happy with the quality of all the products I've purchased so far. On the odd occasion I've had to return something (only due to my own error in ordering the wrong items) I found the return service to be hassle-free. I am very glad I found you! Keep up the good work. – 18.09.09
- It was just perfect. The arrival of my first order was so prompt – 16.09.09
- Left in shed as requested/card in door. Very helpful assistant. Delighted with speed, telephone to delivery 24hrs!! – 16.09.09
- Out of Eden's big, A4 hard-backed diaries really keep me on the straight and narrow! A full week at a view with the flexibility to mark each room with all the information needed for bookings plus lots of extra spaces for my cookery courses, food safaris and even the odd night out..... Really useful having the calendars, year planners and advance bookings pages as well. I don't know how I managed to keep appointments and be at important meeting before I discovered these diaries: they are the essential ingredient to keep your bed & breakfast or hotel running smoothly! – 14.09.09
- A lady phoned to let us know what had happened to box 2…which arrived within a couple of hours v.g. – 14.09.09
- Very nice quality products – 11.09.09
- I always receive excellent service, on the telephone, through the website and with deliveries of orders. – 09.09.09
- Slightly slower delivery time than normal – 04.09.09 Sorry your parcel was unexpectedly held up at the carriers hub
- You are brilliant! – 01.09.09
- Ordered by phone as website kept freezing! – 01.09.09
- Mention in the product description where the products originate. "Made in Britain" for preference – 28.09.09 See our new Spa range of toiletries.
- First order and very pleased – 29.08.09
- Thank you for your prompt delivery in time for B.hol weekend – 27.08.09
- Guest towels please (smaller than hand towel but bigger than face cloth) – 26.08.09
- How about some nice soft cotton pillow protectors? – 26.08.09
- I think you have an excellent ordering process already. – 25.08.09
- "Staff always pleasant, polite and helpful." – 24.08.09
- Account facilities would be nice – 17.08.09. We can send you an application form today.
- Very Happy - 11.08.09
- Such quick delivery – thank you! – 11.08.09
- Thanks again for your excellent service from phone call to delivery. – 11.08.09
- As ever – professional and helpful – 10.08.09
- Very helpful and friendly person on phone – 07.08.09
- A very pleasant and polite lady took my small order – 04.08.09
- Free gifts for orders over £55 would be very much appreciated - 31.07.09
- First Class – 04.09.09
- Phone is always answered promptly. Always very friendly & efficient on the phone. - 04.08.09
- Pleased someone rang to see if I wanted split delivery/all at once as some items out of stock – 06.08.09
- Very impressed with biodegradable catalogue outer – thanks. - 07.08.09
- Biscuits cheaper elsewhere & phones unavailable/ blocked on 5/8/9 morning – 05.08.09
- Excellent delivered within 24 hours. – 28.07.09
- The service is always excellent. All your staff are very helpful and friendly. – 03.08.09
- Where do I get the discount codes from? – 29.07.09 You get these from the cover of your latest brochure.
- Pleased with everything. Very quick delivery. Hope you continue to do well. – 22.07.09
- Wrong Item sent but efficiently sorted out. Make it obvious you have logged in (replace Log In with Log Out) – 25.07.09 This should be with us in a few days.
- It’s great. Ordered Monday, sent Tuesday, received Wednesday. – 05.08.09
- Excellent company. Keep up the good work. – 03/08/09
- Nice to speak to a friendly voice not an automation! - 25.07.09
- Excellent service, quality goods – 30.07.09
- Very prompt efficient service. – 31.07.09
- I liked the minimum packaging. – 12.08.09
- Love the tissue box covers but could you do a brass colour. – 03.08.09
